Integrating new measurement technology into an existing quality workflow is one of the most deceptively complex tasks in dimensional metrology. Whether you’re upgrading your CMM software, moving to a new platform entirely, or simply installing a modern release after years of static processes, stakeholders will always expect one thing:

Over the last year, I’ve been deeply involved in a project that forced me to rethink how quality organizations store knowledge, retrieve information, and support the people doing the real work on the floor.